Shipping Policy
Effective Date: March 31, 2025
Contact Email: support@houseofvedas.com
At House of Vedas, we take pride in offering our customers high-quality casual outerwear along with a seamless shopping experience. Below is our comprehensive shipping policy, detailing order processing times, shipping options, costs, and other important information.
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders placed after 5 PM IST, on weekends, or during public holidays will be processed on the next business day.
Upon dispatch of your order, you will receive an email confirmation that includes tracking details for your shipment.
Shipping Within India
We are pleased to offer free shipping on all orders across India. Our trusted courier partners ensure that your products reach you safely and promptly.
Shipping Options and Delivery Times:
Standard Shipping: Typically delivers within 3-7 business days.
Express Shipping: Available for quicker delivery, typically within 2-4 business days. While we strive to meet these timelines, please note that delivery may be affected by factors beyond our control.
Shipping Costs
All orders qualify for free shipping, regardless of the order value. There are no hidden fees or charges at checkout.
Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track your shipment through our courier partner’s website. This allows you to stay updated on the status of your delivery.
Delivery Restrictions
We currently ship only within India and do not offer international shipping at this time.
Certain remote areas may experience longer delivery times. If you live in a remote location, please allow additional time for delivery.
Damaged or Lost Shipments
In the unlikely event that your package arrives damaged or is lost during transit:
Please contact us at support@houseofvedas.com within 7 days of the estimated delivery date.
Include your order number and any relevant details (e.g., photos of damaged items).
We will work closely with our courier partner to investigate the issue and provide a resolution as quickly as possible.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return Policy. We want you to be completely satisfied with your purchase, and we are here to assist you with any issues.
Additional Information
Delivery times provided are estimates and may vary due to unforeseen circumstances such as weather conditions or increased order volumes.
For urgent inquiries regarding shipping or any other concerns, please do not hesitate to reach out to us at support@houseofvedas.com.
Customer Satisfaction Commitment
At House of Vedas, customer satisfaction is our top priority. We are dedicated to providing high-quality products and reliable service. Thank you for choosing us for your casual outerwear needs! We appreciate your trust in us and look forward to serving you again in the future.
Team HOV